Advocacy tools

These international and European texts are useful instruments to promote the rights and dignity of persons with disabilities. They are often used by disabled people's organizations to lobby their government.


Build for all (2.12 MB)

A tool-kit for including Design-for-All in public procurement under the new EU public procurement directives.

Principles of Universal Design (30.5 kB)

This document outlines the fundamental principles of Universal Design, the design of products and environments to be usable by all people to the greatest extent possible without the need for adaptation or specialized design.

Design for all - the Stockholm Declaration (267.92 kB)

The European Institute for Disability and Design (EIDD) adopted the Stockholm Declaration in 2004 which outlines the principles of Design-for-All and calls on European institutions, local and national governments to take all measures necessary to implement Design-for-All in their policies.

EU Directive 2004/18/EC (527.27 kB)

of the European parliament and of the Council on the coordination of procedures for the award of public work contracts, public supply contracts and public service contracts. And

EU Directive 2004/17/EC (470.12 kB)

of the European parliament and of the Council on coordinating the procurement procedures of entities operating in the water, energy, transport and postal service sectors.
These two EU public procurement directives are intended to ensure non-discriminatory access to markets which means that for the first time, accessibility and employment of people with disabilities have been introduced into public procurement of goods, services and works.

EU Directive 95/16/EC (175.06 kB)

on the approximation of the laws of the Member States relating to lifts establishes European legal requirements for the design, installation and placing on the market of new lifts which include accessibility standards.
It also sets out the conformity assessment procedures to be followed by lift installers to ensure conformity with these requirements.

EU Directive relating to special provisions for vehicles (27.5 kB)

used for the carriage of passengers comprising more than eight seats in addition to the driver's seat, and amending Directives 70/156/EEC and 97/27/EC. These amendments call for accessibility standards to be applied for passenger vehicles with more than eight seats.

Eu Directive 2003/24/EC

on measures for persons of reduced mobility on passenger ships. With this directive, accessibility standards will be applied to passenger ships.


British anti-discrimination legislation promoting equal opportunities of people with disabilities.

EU Council Directive 2000/78/EC (122.26 kB)

This anti-discrimination directive was adopted in 2000 and calls for employment equality and reasonable accommodation.

Americans with Disabilities Act (ADA) (243 kB)

U.S. civil rights legislation prohibiting discrimination based on disability.


Children and Disability in Transition in Central Eastern Europe and the Commonwealth of Independent (730.23 kB)

A report on the evolving status of children with disabilities in Central Eastern Europe including former Yugoslavia and CIS countries as the countries go through economic and political transition. The report draws on concrete examples of how children with disabilities are being included in society and looks at the development of community-based services and de-institutionalisation reforms.

Joint Position Paper on CBR (community-based rehabilitation) (1.05 MB)

A Strategy for Rehabilitation, Equalization of Opportunities, Poverty Reduction and Social Inclusion of People with Disabilities
A collaborative paper made by the WHO, UN agencies, DPOs and NGOs promoting a participatory approach to CBR within community development for the equalisation of opportunities and social inclusion of all people with disabilities.

Beyond De-Institutionalisation: The unsteady transition towards an enabling system for people with disabilities in South East Europe

english (2.03 MB) | albanian (3.78 MB) | serbian (3.01 MB)

This report is based on Handicap International’s 12 years of experience in South East Europe and it describes the innovative initiatives and best practices being under-taken on the grass-roots level in terms of disability services and reform measures needed to ensure equal opportunities and full participation of people with disabilities.

Disability Issues

Philosophy of Independent Living (41 kB)

A detailed text on what the philosophy of independent living entails and how important it is for the empowerment of people with disabilities.

Disability Creation Process (DCP)

english (926.5 kB) | serbian (1.55 MB)

The DCP is a model for viewing disability from a perspective of social change, human rights, full participation, personal integrity and development. It was created in 1989 by Patrick Fougeyrollas and the Quebec Committee on the International Classification of Impairments, Disabilities and Handicap.

The Social Model of Disability, Human Rights and Development (147.3 kB)

This comprehensive paper describes the shift in disability paradigms from the medical to social model underlining the importance of a human rights approach to disability.

Human rights

UN Standard Rules on an Equalization of Opportunities for Persons with Disabilities

english (127.5 kB)serbian (218 kB) | albanian (149.5 kB)

Adopted in 1993 by the UN General Assembly, the Standard Rules are composed of 22 rules summarizing the World Programme of Action concerning people with disabilities.

Universal Declaration of Human Rights

english (115.52 kB) | albanian (190.16 kB) | serbian (180.8 kB)

This is the first international human rights treaty adopted in 1948 by the UN General Assembly.

The UN Comprehensive and Integral International Convention on the Protection and Promotion of the Rights and Dignity of Persons with Disabilities

english (165.5 kB) | serbian (255 kB) | albanian (301 kB)

Currently in the negotiation process, this international convention will be finalised during the 8th Ad Hoc Committee in August 2006.

Tools for Action

Agenda 22 (180.5 kB)

A guide for implementing the UN Standard Rules on the local level involving all local stakeholders.

Disability Awareness in Action toolkit

english (457.92 kB) | albanian (3.12 MB)

A comprehensive resource toolkit on the various aspects of awareness raising including communication, fund-raising and media information.


Support to DPO's - Policy Paper - Handicap International

Support to DPO's


Izveštaj o zapošljavanju OSI 2011

Izveštaj PDF

Izveštaj Word


Making it Work




Department for International Development

Department for International Development

Handicap International

Handicap International

European Commission European Initiative for Democracy and Human Rights

European Commission European Initiative for Democracy and Human Rights

Swedish International Development Cooperation Agency

Swedish International Development Cooperation Agency

Annual Report

Holistic report "Monitor your rights!" - monitoring of rights of persons with disabilities in Republic of Serbia

To download Serbian version please click here:
Holistički izveštaj

To download English version please click here:
Holistic report

Disability Monitor Initiative in South East Europe is managed by the Center for Society Orientation – COD (Centar za orijentaciju društva).

The mandate of COD is to support capacity building of local actors in the Republic of Serbia and other countries of Southeast Europe during transition period, in order to enable all marginalized groups, with a special focus on people with disabilities, enjoying their fundamental human rights and equal opportunities.

Working papers

Ensuring access of people with disabilities to social services:
The need for regulatory mechanisms in South East Europe

This working paper presents the challenges and opportunities related to reforms of social services for people with disabilities in South East Europe. The paper also shows the central role of regulatory mechanisms in the process of service provision. It is available in English, Albanian and serbian.


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